Privacy Policy.Your data, handled with respect.

1. Information we collect.

We may collect the following categories of personal information:

1.1 Personal data: Full name, address, email, telephone number, and other contact information you voluntarily provide when requesting a quote or contracting our services.

1.2 Move data: Inventory lists, item descriptions, declared values, photographs, and any other information necessary for the proper provision of logistics and insurance services.

1.3 Financial data: Payment information processed. Easy as™ does not store complete credit card data or sensitive financial information.

1.4 Data derived from technological tools: Information generated by our estimation and planning tools, used to improve the accuracy and quality of our services.

1.5 Browsing data: Information about your interaction with our website, including IP address, browser type, pages visited, and visit duration.

2. Purposes of processing.

We use your personal information for the following purposes:

• Preparing and managing moving service quotes.
• Coordinating and organizing the transport of your goods with external carriers.
• Managing insurance contracting with our insurance partners.
• Processing payments and issuing invoices.
• Communicating with you about the status of your move and responding to inquiries.
• Complying with legal and regulatory obligations.
• Improving our services, website, and customer experience.
• Sending commercial communications, only when you have given your express consent, with the option to cancel at any time.

3. Legal basis for processing.

The processing of your personal data is based on:

• Performance of the moving services contract.
• Compliance with applicable legal obligations.
• Our legitimate interest in improving our services and managing our relationship with Clients.
• Your consent, where applicable (especially for commercial communications).

4. Recipients of information.

We may share your personal information with the following categories of recipients:

4.1 External service providers:

• Carriers and freight forwarders (Conroy's and others).
• Insurers (Ando Insurance Group Limited, JRI Financial Broker).
• Payment processors.
• Technology and cloud storage service providers.
• Customs agents, when necessary.

4.2 Public authorities: When required by law, regulation, or court order.

4.3 In case of business transfer: In situations of merger, acquisition, or sale of the company, information may be transferred to the new owner, maintaining the same protection guarantees.

5. International data transfers.

Given the international nature of our services, your personal information may be transferred to and processed in countries other than New Zealand, including Australia and other countries involved in the logistics chain.

In such cases, we adopt measures to ensure that transfers are carried out in compliance with applicable legislation and with adequate levels of protection.

6. Information security.

Easy as™ implements reasonable technical, administrative, and physical security measures to protect your personal information against unauthorized access, loss, misuse, or destruction.

However, no internet transmission or storage system is completely secure. Although we strive to protect your data, we cannot guarantee absolute security.

7. Data breach procedure.

In the event of a data breach likely to cause serious harm, Easy as™ will:

• Immediately investigate the incident.
• Adopt measures to contain and mitigate its effects.
• Assess the risks to affected individuals.
• Notify affected individuals and the New Zealand Office of the Privacy Commissioner as required by law.

8. Rights of data subjects.

In accordance with the New Zealand Privacy Act 2020, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of incorrect, incomplete, or outdated information.
• Request, in certain circumstances, restriction of processing of your data.

To exercise these rights, you may contact us at solutions@easyasrelocations.co.nz. We will respond to your request within the established legal timeframes.

9. Cookies and similar technologies.

Our website uses cookies and similar technologies to enhance browsing experience, analyze site usage, and personalize content.

You can configure your browser to reject all cookies or to indicate when a cookie is being sent. However, some site functions may not work properly if you disable cookies.

10. Minors.

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a minor without parental consent, we will proceed to delete it.

If you become aware of such a situation, please notify us immediately.

11. Data retention period.

We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, including service provision, compliance with legal obligations, dispute resolution, and enforcement of agreements.

Subsequently, your data will be securely deleted or anonymized.

12. Modifications to the Privacy Policy.

Easy as™ may update this Privacy Policy periodically to reflect changes in our practices, applicable legislation, or the operating environment.

The updated version will always be available on our website with indication of the new effective date. We recommend reviewing this Policy occasionally.

13. Contact.

If you have questions, comments, or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, you may contact us through: